Seeking relief when service jobs move offshore
By Katharine J. Crane
Jim Fusco spends five hours a day commuting between his job as a
systems analyst in Garden City, N.Y., and his home in East
Brunswick, N.J. But after 18 months of unemployment and running
through $15,000 in savings, Fusco is happy to have a job, even one
that pays $15,000 less than his old position as a programmer for
IBM's global services division in New Jersey. Fusco, 50, was one of
127 IBM employees in that division whose job was moved to Canada in
May 2002.
"We saw the work going offshore," Fusco said. "It's funny, you
try to hang on as best you can, you sort of don't believe it's going
to happen to your project, that it's too big or too complicated, but
eventually it did."
The offshore outsourcing of high-tech, software and service jobs
to nations with lower labor costs is making many American workers
anxious these days. With estimates of as many as 3.3 million service
industry jobs moving offshore by 2015, their anxiety is
understandable. To date, the U.S. government has not offered any
help to nonmanufacturing workers whose jobs move offshore, but that
may change. Bills introduced in both houses of Congress in early
March would extend benefits to these workers. In the meantime, Fusco
and 34 other computer programmers have filed a class-action lawsuit
against the Department of Labor seeking help under the federal Trade
Adjustment Assistance program. The lawsuit and legislation are an
attempt to force the nation to compensate the losers in global
trade.
"Public policy dictates that programmers should be given
retraining when they bear the burden of free trade policies," said
Michael G. Smith, an attorney in Washington who is representing
Fusco and his co-plaintiffs. "When we have the kind of structural
changes that we currently have, programmers shouldn't have to bear
the burden on their own backs."
Created in 1962, the federal Trade Adjustment Assistance program
provides job training, tuition assistance, health insurance tax
credits, job search and relocation reimbursements, and extended
unemployment benefits -- up to 104 extra weeks -- to workers who
have lost their jobs because of global trade. Last year, funding for
the program was tripled to $1.3 billion, according to testimony by
the U.S. Trade Representative Robert Zoellick. But the program
remains limited to manufacturing and agricultural workers.
Eligibility is based on whether a worker's company produces a
tangible commodity or "article." The government's current position
is that software does not qualify.
Fusco, who sought but was denied benefits under the program,
believes the government's distinction is arbitrary and outdated. The
lawsuit argues that the definition of "article" in fact already
includes software.
"The U.S. is becoming more of a service economy. At the time the
law was written, it was meant to address the plight of manufacturing
workers," he said. "I believe the intent of the law was to protect
any workers whose job goes overseas. It really needs to be updated
to reflect the current economic situation in this country."
Many labor economists agree.
"I see no reason why manufacturing workers should be given this
special treatment which is being denied people in services," said
Ashok Deo Bardhan, an economist at the University of California at
Berkeley who co-authored a recent study identifying 37 types of
occupations at risk from offshore outsourcing. The list included
legal and stock market research, medical transcription services,
payroll and other "back office" activities.
What makes these jobs particularly vulnerable, Bardhan and his
co-author Cynthia Kroll found, is their lack of face-to-face contact
with customers, their ability to be performed remotely via the phone
and Internet, and low wage scales in destination countries like
India, China, the Philippines and Malaysia. The average salary range
of a programmer in India, for example, is $5,880 to $11,000,
compared with $60,000 to $80,000 in the United States. At-risk jobs
they identified total 14 million, suggesting that the 2002 Forrester
Research prediction that 3.3 million service jobs would move
offshore by 2015 may be conservative.
"This is not your father's unemployment anymore," said Howard
Rosen, an economist who helped write the 2002 amendments to the
Trade Adjustment Assistance program. "There's a shift in who is
losing their jobs. Before, it was the guy in Detroit. Now, it's the
guy who lives next door or the guy you went to college with," he
said. Despite much discussion of including service workers in the
2002 reforms, it never happened, Rosen said, because of fears the
program would balloon in size.
From June 30, 2002, to June 30, 2003, the program provided
benefits to 68,568 workers, according to the Economic Policy
Institute in Washington. "It's covering just an infinitesimal share
of American workers who've been laid off," said Robert E. Scott, a
senior economist at the institute. Of the 2.7 million jobs lost over
the past three years, only 300,000 are from outsourcing, according
to Forrester Research.
Rosen, now executive director of the Trade Adjustment Assistance
Coalition, a nonprofit advocacy group, believes the current focus on
job loss and outsourcing, along with sluggish job growth, have
renewed momentum in Congress for extending the program to service
workers.
The proposed legislation would cover three categories of service
workers affected by global trade. First, it would cover workers who
lose their jobs because of competition from imported services -- a
truck driver, for example, whose job evaporates because his company
loses routes to a Mexican trucking concern. It also would cover
workers who lose their job when a service relocates overseas -- to a
call center in India, to cite a familiar example. Finally, it would
cover secondary workers who provide services to a primary firm whose
workers are eligible for benefits.
The legislation is gaining support, said Lars Anderson, spokesman
for Rep. Adam Smith, D-Wash., one of the sponsors of the House
measure, which has 50 co-sponsors. The Senate bill, sponsored by
Sen. Max Baucus, D-Mont., has 24 co-sponsors. Zoellick, the U.S.
trade representative, hinted in testimony at a March 11
congressional hearing that the Bush administration may back the
measure.
In the meantime, Fusco and the other plaintiffs are pursuing
their case against the Labor Department, since new legislation would
not provide retroactive relief to workers already hurt by offshore
outsourcing. An initial decision from the U.S. Court of
International Trade, which is hearing the case, is expected by late
summer, attorney Smith said.
Proponents of extending benefits to workers like Fusco said that
one way or another, the country must come to terms with the changes
taking place in the economy.
"U.S. workers are under more pressure today than ever before, and
this pressure is not temporary," Rosen said. "This is a new reality,
and we are going to have to make sure everyone has the appropriate
skills to be able to move from job to job."
For his part, Fusco is considering training to become an X-ray
technician as a hedge against future job loss. It is one profession,
Fusco said, that cannot be shipped offshore because it requires a
direct physical presence. "Any job that can be done remotely is at
risk," he said.
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